Discrimination is against the law

North Valley Surgery Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. North Valley Surgery Center does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

North Valley Surgery Center

  • Provides free aid and services to people to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written Information in other formats (larger print, other formats)
  • Provides free language services to other people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services please notify the registration staff or the nursing staff prior to your procedure in order to arrange services the day of your procedure.

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If you believe that North Valley Surgery Center has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance. You can file a grievance with:

Administrator
North Valley Surgery Center
8901 E. Raintree Drive, Suite 100
Scottsdale, AZ 85260
Phone: 480-767-2100

Online

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf

By Mail
U.S. Dept. of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201

By Phone
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

Get In Touch With Us

If you would like to receive more information or to provide us with feedback on those areas where we have done well, and those where we may need to improve, please fill out the form below and a representative will get back to you shortly.

If this is a medical emergency, call 911 immediately. For your security, please do not use email to share personal information, health information, social security numbers or credit card numbers. Instead, we recommend contacting your clinic and/or doctor directly.